Tony Hsieh

The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success. Pay new employees $2000 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too. Sound crazy? It's all standard operating procedure at Zappos.com, the online retailer that's doing over $1 billion in gross merchandise sales every year. In 1999, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO. In 2009, Zappos was listed as one of Fortune magazine's top 25 companies to work for, and was acquired by Amazon later that year in a deal valued at over $1.2 billion on the day of closing. In his first book, Tony shares the different business lessons he learned in life, from a lemonade stand and pizza business through LinkExchange, Zappos, and more. Ultimately, he shows how using happiness as a framework can produce profits, passion, and purpose both in business and in life. (edited by author)

This book explores how Conley's company the second largest boutique hotelier in the world overcame the storm that hit the travel industry by applying Maslow's theory to what Conley identifies as the key Relationship Truths in business with Employees, Customers and Investors.

Descubra cómo una política de empresa basada en la felicidad de todos sus miembros ayuda a tener una mayor productividad y beneficios a largo plazo.Tony Hsieh comparte diferentes experiencias que ha adquirido tanto en los negocios como personalmente, a lo largo de su vida, desde sus inicios hasta la creacion de su empresa, Zappos. Rapido y realista, nos muestra como la felicidad es un efectivo modelo de negocio a seguir para lograr el exito, y como concentrandonos en la felicidad de esos que nos rodean, podemos aumentar nuestro propio nivel de felicidad.-El modelo de negocio que propone este libro mejora la rentabilidad empresarial a largo plazo. Explica como encontrar el equilibrio justo entre beneficios, pasion y propositos, tanto enla vida como en los negocios.-Bestseller nº 1 del Wall Street Journal y del New York Times durante 27 semanas consecutivas.

Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos. As the CEO of one of Fortune Magazines "Best Companies to Work For," Tony Hsieh knows that keeping people happy is the key to professional growth and harmony. It might sound crazy, but Hsieh believes that we can prioritize company culture, make money, and change the world. In Delivering Happiness, he shares the tools of the trade hes learned in business and life, from starting a worm farm to running a pizza business, to working at Zapposa company so impressive that Amazon acquired it for over $1.2 billion. Fast-paced and down-to-earth, Delivering Happiness shows how a different kind of corporate culture is a powerful model for achieving success, and concentrating on the happiness of those around you can dramatically increase your own.

Pay brand-new employees $2,000 to quit*Make customer service the responsibility of the entire company-not just a department*Focus on company culture as the no.1 priority*Apply research from the science of happiness to running a business*Help employees grow-both personally and professionally*Seek to change the world*Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

Descubra cómo una política de empresa basada en la felicidad de todos sus miembros ayuda a tener una mayor productividad y beneficios a largo plazo. Tony Hsieh comparte diferentes experiencias que ha adquirido tanto en los negocios como personalmente, a lo largo de su vida, desde sus inicios hasta la creacion de su empresa, Zappos. Rapido y realista, nos muestra como la felicidad es un efectivo modelo de negocio a seguir para lograr el exito, y como concentrandonos en la felicidad de esos que nos rodean, podemos aumentar nuestro propio nivel de felicidad.-El modelo de negocio que propone este libro mejora la rentabilidad empresarial a largo plazo. Explica como encontrar el equilibrio justo entre beneficios, pasion y propositos, tanto en la vida como en los negocios.-Bestseller nº 1 del Wall Street Journal y del New York Times durante 27 semanas consecutivas.

Descubra cómo una política de empresa basada en la felicidad de todos sus miembros ayuda a tener una mayor productividad y beneficios a largo plazo.Tony Hsieh comparte diferentes experiencias que ha adquirido tanto en los negocios como personalmente, a lo largo de su vida, desde sus inicios hasta la creacion de su empresa, Zappos. Rapido y realista, nos muestra como la felicidad es un efectivo modelo de negocio a seguir para lograr el exito, y como concentrandonos en la felicidad de esos que nos rodean, podemos aumentar nuestro propio nivel de felicidad.-El modelo de negocio que propone este libro mejora la rentabilidad empresarial a largo plazo. Explica como encontrar el equilibrio justo entre beneficios, pasion y propositos, tanto en la vida como en los negocios.-Bestseller nº 1 del Wall Street Journal y del New York Times durante 27 semanas consecutivas.

Now in trade paperback, the hip, iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results -- by actually creating a company culture that values happiness --and then delivers on it. Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing. In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.