ICT INFRASTRUCTURE MANAGEMENT (CD)

''ICT Infrastructure Management'' is part of the ITIL series from OGC that guides business users through the planning, delivery and management of quality IT services. This publication covers network service management, operations management, management of local processors, computer installation and acceptance and systems management. Key features: Through purchasing a network licence, the full text can be downloaded onto your intranet, giving you access and search capacity throughout your organisation. The CD-ROM products are compatible with numerous platforms allowing access to as many users as required across businesses and site. For further details on network licences email OGC@tso.co.uk.