Empathy Decoded

The world is crying out for connection. Gen Z is the loneliest generation to have ever grown up. The pandemic saw us migrate from face-to-face emotional learning to work from home and Slack threads. From world leaders to billionaires – power is largely in the hands of men who model the opposite of empathy. In fact, empathy is under attack in some circles.

As the creator of Harvard Business Reviews Global Empathy Index, Belinda Parmar has seen its transformative power up close – not only on our interactions and relationships, but also its measurable impact on results. As a human skill AI can’t truly replicate, now more than ever, our capacity for empathy has become our competitive edge. But we’re at risk of losing the skill at the time we need it most.

Combining the latest research, case studies, and interviews with some of the world’s most empathic leaders, this book will equip us with a new framework to lead with empathy in our day to day. Whether at home, at work or during a WhatsApp fallout, well learn to unlock greater connection and influence in everything we do.