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De-Escalate
How to Calm an Angry Person in 90 Seconds or Less
Por Douglas E. Noll
Sinopsis
Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less.
Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life.
We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people.
The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.
Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life.
We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people.
The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.
Dr. Manuel Sans Segarra
La Humanidad en crisis
La Supraconciencia es la oportunidad para el cambio
Una invitación a plantearnos la vida que llevamos.
¿Por qué cuando aparentemente tenemos tanto nos sentimos tan vacíos? ¿Qué nos lleva a la soledad justamente cuando vivimos en un mundo hiperconectado? ¿Qué pasa cuando crecemos sin valores espirituales? ¿Por qué el suicidio es la causa número uno de muerte entre los jóvenes? Vivimos más años que nunca, pero cada vez más personas —especialmente jóvenes— sienten que la vida carece de sentido.
Léelo en cualquier dispositivo
Ficha Técnica
Editorial: Atria Books/beyond Words
ISBN: 9781501176258
Idioma: Inglés
Fecha de lanzamiento: 12/09/2017
Especificaciones del producto
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